SeaKaren Terms of Service
These Terms of Use (hereinafter referred to as "Terms") include "SeaKaren" (hereinafter referred to as "SeaKaren"), a matching service that connects sea taxis and users, provided by Karen Style Co., Ltd. (hereinafter referred to as "our company"). The provision conditions of (referred to as "this service") and the rights and obligations between the Company and users are stipulated. Before using this service, you must read the entire text of this agreement and then agree to this agreement.
1. Application
The purpose of this agreement is to establish the provision conditions of this service and the rights and obligations between our company and the user regarding the use of this service, and all relationships related to the use of this service between the user and our company.
The rules regarding the use of this service that we post on our website and this service including this application shall also form part of this agreement.
If the content of this agreement differs from the rules in the preceding paragraph or other explanations of this service outside this agreement, the provisions of this agreement shall take precedence.
2. Definition
(1) "Service usage contract" means the usage contract of this service concluded between the Company and the user based on this agreement.
(2) "Intellectual property rights" are copyrights (including the rights stipulated in Articles 27 and 28 of the Copyright Act), patent rights, utility model rights, industrial rights, trademark rights and other intellectual property. It means the right (including the right to acquire those rights or apply for registration for those rights).
(3) "User" means an individual or corporation that uses this service.
(4) "This service" is a matching service that connects sea taxis and users, which we provide under the name "SeaKaren" (even if the name or content of the service has been changed for any reason, the service after the change is included), and other details of this service shall be posted on our website or this application.
(5) "Our website" is a website operated by our company whose domain is "www.seakaren.com" or "www.karenstyle.co.jp" (for whatever reason, our website). If the domain or content of the website is changed, it means the website after the change.
(6) "This application" means the smartphone application of this service that must be installed in order to use this service.
(7) "Marine taxi" means a ship that operates irregularly at the request of the user and its transportation service from the port of departure to the destination.
(8) "Marine taxi operator" means an operator that operates a marine taxi with which we are affiliated.
(9) "Carpooling" means that a group or individual of another person rides on one sea taxi at their own will.
3. Conclusion of service use contract
The user of this service shall be able to use this service by agreeing to comply with this agreement and providing certain information specified by our company to our company by the method specified. In addition, the user must provide us with truthful, accurate and up-to-date information when using this service.
The marine taxi operator that can be used by the user through this service is the marine taxi operator with which the Company is affiliated, and the user cannot select the marine taxi operator. Marine taxi services are provided under the responsibility of the marine taxi operator in accordance with the provisions of the Marine Transportation Act and related laws and regulations.
The user can use this service by installing this application on the terminal managed by himself / herself by the method specified by our company.
The service use contract is made by the user through this application, after making a new boarding reservation request for a sea taxi or a shared ride reservation request for an existing reservation by the method specified by the company, and then the company makes the reservation through this application. It shall be established by notifying that the request has been accepted.
The Company may refuse to conclude a service use contract if the user falls under any of the following reasons, and we are not obligated to disclose the reason at all.
(1) When the Company determines that there is a risk of violating this agreement, laws and regulations, etc.
(2) When there is a false statement, clerical error, or omission in all or part of the registered information
(3) If you are a minor, an adult guardian, a guardian, or an assistant, and you have not obtained the consent of a legal representative, guardian, guardian, or assistant.
(4) Maintaining antisocial forces, etc. (meaning gangsters, gangsters, right-wing groups, antisocial forces, and other equivalent persons; the same shall apply hereinafter), or through funding and others. , When we judge that we are engaged in some kind of exchange or involvement with antisocial forces such as cooperation or involvement in operation or management.
(5) If you have canceled your registration to use this service in the past
(6) When the Company determines that the user has violated the contract with the Company in the past or is a related person thereof.
(7) If you have received the measures stipulated in Article 14, Paragraph 1
(8) In addition, when we judge that the use is not appropriate
Article 4 (Provision of this service)
The contents of this service including the usage fee of this service (including but not limited to the types and contents of functions that can be used in this service) are described by us in this agreement, our website, this application, etc. It shall be as specified.
In providing this service, the Company may request the user to provide information and respond, and the user shall cooperate with this. If the provision of this service is delayed due to the delay in cooperation, the Company shall not be liable for any delay in the provision of this service due to the delay in cooperation by the user.
If we determine that the user violates this agreement, the provisions displayed on our website or this application, etc., we will take measures such as suspending the use of all or part of this service for the user. Suppose you can. In this case, the Company shall not be liable to the user for such measures.
Article 5 (Boarding reservation)
The user can use this application to make a new boarding reservation request for a sea taxi by the method specified by the Company. At that time, you can specify whether or not other users can share the carpool. If you do not allow carpooling, we will pay the prescribed reservation fee to us.
You can also choose to book an existing shared carpool sea taxi and make a shared carpool reservation request. However, this does not apply when the capacity is exceeded.
Boarding (including carpooling) reservations shall be made by notifying the user that the reservation request has been accepted from the Company through this application. When the reservation is made, you will be obliged to pay the usage fee of this service as stipulated in Article 6.
Notwithstanding the provisions of the preceding paragraph, the user can cancel the boarding reservation by notifying the Company through this application. If you cancel your reservation at least 3 days before the date of using the sea taxi service you made a reservation, you will be exempt from the obligation to pay the usage fee for this service. If the user cancels the reservation for reasons attributable to the user within 3 days before the date of using the sea taxi service for which the reservation was made, the user shall pay the following penalties to the Company. However, this does not apply when the sea taxi operator cancels the operation due to weather conditions or other safety considerations, ship breakdowns, equipment malfunctions, etc. If the sea taxi operator cancels the flight, the user will be notified through this application.
2 to 3 days before the date of use Cancellation: 60% of the service usage fee
If canceled the day before the usage date: 80% of the service usage fee
If you cancel on the day of use or do not board without contact on the day: 100% of the service usage fee
If the number of people on board changes after the reservation is made, the user must cancel the reservation and make a new reservation. In that case, the cancellation policy in the previous section will be applied. In addition, if the number of passengers on board decreases without notifying us, the user shall pay us the service usage fee calculated based on the number of people at the time of reservation. If the number of passengers increases without notifying us, we will not be able to board the increased number of passengers.
Infants under 1 year old are not included in the number of passengers on board. One child over 1 year old is counted as one. However, if there are two children between the ages of 1 and 12, it can be counted as one.
Article 6 (Usage charges for this service, etc.)
The user shall pay to the Company as the usage fee of this service (including the sea taxi usage fee, hereinafter referred to as "fee"), which is separately determined by the Company on the Company's website, this application, etc. The user agrees to this.
The payment method of the fee set forth in the preceding paragraph shall be in accordance with the contents stipulated on our website, this application, etc., and the user agrees to this. The fee required for remittance will be borne by the user.
Article 7 (Account information management)
The user shall strictly manage and store the e-mail address and password (hereinafter referred to as "account information") related to this service at his / her own risk, and let a third party use this, lend or transfer it. , You must not change your name, buy or sell, etc. The user shall be aware that there is a possibility that the user's behavior information etc. will be revealed from the usage history of this service to an unintended third party due to these acts, and the Company shall not do anything about this. We are not responsible.
The user shall be liable for damages caused by insufficient management of account information, mistakes in use, use by a third party, etc., and the Company shall not be liable at all.
If it is found that the account information has been stolen or used by a third party, the user shall immediately notify the Company and follow the instructions from the Company.
Article 8 (Re-entrustment)
We may subcontract all or part of this service to a third party at our discretion.
Article 9 (Prohibited Acts)
When using this service, the user must not perform any of the following acts.
(1) Acts that infringe the intellectual property rights, portrait rights, privacy rights, honors, other rights or interests of the Company or other users, external businesses or other third parties (directly or indirectly such infringement). Including acts that cause to.)
(2) Acts used for purposes contrary to the original purpose of this service
(3) Acts related to criminal acts or acts contrary to public order and morals
(4) Acts that violate laws and regulations or the internal rules of the Company or the industry group to which the user belongs
(5) The act of transmitting information including computer viruses and other harmful computer programs
(6) Acts of falsifying information that can be used for this service
(7) The act of transmitting data exceeding a certain amount of data specified by the Company through this service
(8) Acts that may interfere with the operation of this service by our company
(9) Other acts that the Company deems inappropriate
Article 10 (suspension of this service, etc.)
The Company shall be able to suspend or suspend the provision of all or part of this service without notifying the user in advance in any of the following cases.
(1) When the computer system related to this service is inspected or maintained regularly or urgently.
(2) When this service cannot be operated due to a failure of a computer, communication line, etc., erroneous operation, excessive concentration of access, unauthorized access, hacking, etc.
(3) When this service cannot be operated due to force majeure such as earthquakes, lightning strikes, fires, storms and floods, power outages, natural disasters, and plagues.
(4) When trouble, interruption or suspension of service provision, suspension of cooperation with this service, specification change, etc. occur in the external service
(5) In addition, when the Company determines that suspension or suspension is necessary
Article 11 (Handling of information, etc.)
The user shall take security measures such as prevention of computer virus infection, unauthorized access and information leakage according to the usage environment of his / her own service at his / her own expense and responsibility.
We are not obligated to store messages and other information sent and received by users even if they have been stored for a certain period of time, and we may delete such information at any time. increase. In addition, we will not take any responsibility for any damage caused to the user due to the deletion of such information.
When installing this application, the user shall pay sufficient attention so that the information held by the user will not be lost or altered, or the device will break down or be damaged, and the Company shall pay sufficient attention to the damage caused to the user. We do not take any responsibility for.
Article 12 (attribution of rights, etc.)
All ownership, intellectual property rights and other rights relating to this application and this service belong to us or those who have licensed us, and the provision of this service based on this agreement is to us or our company regarding this service. It does not mean the transfer or license of the intellectual property rights or other rights of the person who has licensed to.
The user is not limited to acts that may infringe the intellectual property rights of the Company or the person who licenses the Company for any reason (including, but not limited to, disassembly, decompilation, and reverse engineering). Hmm.) Will not be done.
Article 13 (Cancellation of service use contract)
The user can cancel the service use contract by completing the procedure separately determined by the Company.
If the service use contract is canceled based on the preceding paragraph, the handling of the fee for this service shall be in accordance with the content separately determined and posted by the Company on our website, this application, etc., regardless of the reason for cancellation.
Article 14 (Cancellation, etc.)
If the user falls under any of the following reasons, we will temporarily suspend the provision of this service to the user or enter into a service use contract without prior notice or notification. You can cancel it.
(1) If payment of the fee for this service is delayed or if any other provision of this agreement is violated
(2) When it is found that the registered information contains false facts
(3) When using or attempting to use this service for a purpose or method that may cause damage to the Company, other users, external businesses or other third parties.
(4) When the user cannot receive the service or cooperation from the external business operator due to violation of the external terms of use or for other reasons (5) Operation of this service by any means If you interfere
(6) If you die or if you are judged to start guardianship, start guardianship, or start assistance
(7) When payment is suspended or insolvent, or there is a petition for bankruptcy proceedings, civil rehabilitation proceedings, corporate reorganization proceedings, special liquidation or similar proceedings.
(8) When no reply is given to the inquiry requesting a reply from our company
(9) When each item of Article 3, Paragraph 4 is applicable
(10) In addition, when the Company determines that it is not appropriate to use this service or continue the service use contract.
2. If any of the reasons in the preceding paragraph applies, the user will naturally lose the profit due to the debt owed to the Company and must immediately pay all the debt to the Company. It will not be.
3. The Company shall not be liable for any damage caused to the user due to the actions taken by the Company based on this article.
Article 15 (Changes and termination of the contents of this service)
We may change the contents of this service or terminate the provision at our convenience. When we terminate the provision of this service, we shall notify the user in advance.
Article 16 (Denial of Warranty and Disclaimer, etc.)
Our company does not have any troubles, damages, defects, etc. in the equipment necessary for using this service, and this service is provided reliably, there are no errors, bugs, etc. in the software related to this service, and this service Operation is ensured, when using this service, delays due to weather conditions and other reasons, operation suspension, malfunctions such as ship breakdowns, accidents, etc. do not occur in the operation of the sea taxi, the sea taxi operator or the operation No trouble between the user and the user or the user, the service fits the specific purpose of the user, expected function, commercial value, completeness, continuity, accuracy, usefulness, legality Explicit or implied that the user has sex, that the use of this service by the user complies with the laws and regulations applicable to the user or the internal rules of industry groups, that it can be used continuously, and that no trouble occurs. No matter what, we do not guarantee it. The Company shall not be liable for any damages suffered by the user due to these events.
Even if this service is used by an illegal or unjust method, or by a method that we judge to be inappropriate, we will use it for the sea taxi operator and the user of this service related to this service. We are not liable for any damages suffered by the person.
When using a marine taxi provided by a marine taxi operator affiliated with the Company through this service, the user shall be aware of the fact that the marine taxi operator is based on the provisions of the Marine Transportation Act and related laws and regulations, or in consideration of safety. We shall comply with the compliance items required of the user at our own expense and responsibility, and if a dispute arises between the user and the marine taxi operator, the Company shall be liable for the dispute, etc. not.
We will suspend, suspend, terminate, disable or change the provision of this service by us or due to the termination of provision of external services, delete or lose the user's registration information, cancel the user's contract for using this service, this We will not be liable for any damages incurred by the user in connection with this service, such as loss of data due to the use of the service or failure, damage or malfunction of the equipment necessary for using this service.
Even if we are liable for damages for any reason, we will not use the service contract with the user for any damages suffered by the user regarding this service, unless we have intentional or gross negligence. The user shall not be liable for compensation in excess of the total amount of charges incurred by the user within the last month in which the reason for compensation occurred, and incidental damages, indirect damages, special damages, etc. We are not liable for any damages, future damages or lost profits. However, even if you are liable for damages, we may take compensation and other measures within this service instead of monetary compensation.
If the user causes direct or indirect damage to the Company due to a violation of the service use contract or other use of this service (the Company receives a claim for damages or other claim from a third party due to the act). ), The user must compensate the Company for all damages (including professional expenses such as lawyers and the amount equivalent to the personnel expenses required for the response by the Company).
Communication, disputes, problems, etc. between the user and the sea taxi operator or other third parties related to this service or this application shall be handled and resolved at the user's expense and responsibility. We do not take any responsibility.
Article 17 (Maintaining Confidentiality)
The user shall treat the non-public information disclosed by the Company asking the user to treat it confidentially in connection with this service, except with the prior written consent of the Company. increase.
Article 18 (Handling of user information)
The handling of user information (including but not limited to registration information) of users by our company (hereinafter referred to as "user information") shall be separately stipulated in our privacy policy, and users shall be treated. Shall agree that we will handle your user information in accordance with this Privacy Policy.
We may analyze the information, data, etc. provided to us by users using Google Analytics and other analysis tools, and as statistical information in a non-personally identifiable form, we It may be used and published at its discretion, and the user shall not object to it.
Article 19 (valid period)
The service use contract takes effect on the day when the service use contract based on Article 3 is established for the user, and either the day when the service use contract of the user is canceled or canceled or the day when the provision of this service ends. It shall continue to be valid between us and the user until an early date.
Article 20 (Changes to these Terms)
If we deem it necessary, we may change this agreement (including rules, regulations, etc. regarding this service posted on our website or this application. The same shall apply hereinafter in this section). If we change this agreement, we will notify the user of the changed enforcement time and contents of this agreement by posting it on our website or this application or by other appropriate method. However, in the case of changes that require the consent of the user, the consent of the user shall be obtained by the method prescribed by the Company.
Article 21 (Contact/Notification)
Inquiries regarding this service and other communications or notifications from users to the Company, and notifications regarding changes to this Agreement and other communications or notifications from the Company to users shall be made by the method specified by the Company.
If we contact or notify you to the email address or other contact information included in your registration information, you will be deemed to have received such contact or notification.
Article 22 (Transfer of status under service use contract, etc.)
The user may not assign, transfer, set collateral, or otherwise dispose of the status under the service use contract or the rights or obligations based on this agreement to a third party without the prior written consent of the Company. ..
When the Company transfers the business related to this service to another company, the status under the service use contract, the rights and obligations based on this agreement, the user information of the user and other customer information are transferred in connection with the transfer of the business. It shall be possible to transfer to the transferee, and the user shall consent to such transfer in advance in this section. The business transfer specified in this section shall include not only ordinary business transfer but also company splits and all other cases where the business is transferred.
Article 23 (Complete agreement)
This Agreement constitutes the entire agreement between us and you regarding the matters contained in this Agreement, and prior agreement, representation and use between us and you regarding the matters contained in this Agreement, whether oral or written. Priority is given to understanding.
Article 24 (survival rules)
Regarding this agreement, the provisions that should survive the termination of the service use contract due to its nature shall continue to be valid even after the termination of the service use contract. However, Article 17 shall survive only for two years after the end of the service use contract.
Article 25 (Possibility of separation)
Even if any provision of this agreement or a part thereof is determined to be invalid or unenforceable by the Consumer Contract Law or other laws and regulations, the remaining provisions and part of this agreement are invalid or unenforceable. The rest of the provisions determined to remain in force shall continue to be in full force.
Article 26 (Resolution by Agreement)
If there is any doubt about the matter not stipulated in this agreement or the interpretation of this agreement, the Company and the user shall promptly resolve it after consultation in accordance with the principle of good faith.
Article 27 (Governing Law and Court of Jurisdiction)
The governing law of this agreement and the service use contract shall be Japanese law.
For all disputes arising out of or related to this agreement or the service use contract, the Tokyo District Court or the Tokyo Summary Court shall be the exclusive agreement jurisdictional court of the first instance, depending on the amount of the complaint.
Formulation date: January 6, 2022